Contact information
We’re always here to help with your order, product recommendations, delivery updates, or any questions about our products.
Customer Support
Our support team will reply as soon as possible during working hours.
Business Hours
Monday – Saturday: 10:00 AM – 6:00 PM
Sunday & Public Holidays: Closed
For general support, collaborations, or after-sales service.
Email:
doinklab@gmail.com
Social Media
Stay updated with our latest arrivals, promotions, and reviews.
- Instagram: https://www.instagram.com/doinklab/
Order & Shipping Inquiries
When contacting us regarding your order, please include:
- Order Number
- Full Name
- Contact Number
- Issue or inquiry details
This helps us assist you faster.
Delivery Information
Orders are usually processed within 1–3 working days unless stated otherwise.
For preorder items, customers are advised to refer to the latest notice or announcement on our website or social media for the estimated waiting time and shipping schedule.
Tracking numbers will be updated once your parcel has been shipped.
Important Notice
Please ensure your shipping details are entered correctly during checkout.
We are not responsible for delays caused by:
- Incorrect address information
- Courier delays
- Customs clearance
- Peak season shipping congestion
Thank you for supporting our store. We appreciate every order and look forward to serving you.